We’re Hiring: Concierge & Experienced Jewelry Professional
Interested in joining the team at Evolution Body Piercing? We’re growing and currently hiring for two key roles: Concierge and Experienced Jewelry Professional. Below, we’ve answered some of the most common questions about working at Evolution and what these positions involve.
Q: What does a Concierge do at Evolution?
A Concierge is the first point of contact for our clients. This entry-level role is all about creating a welcoming, supportive experience from the moment someone enters our studio. Concierges help clients check in, manage walk-in wait times, answer general questions, cashier, keep the reception area tidy, and support the piercers and jewelry professionals behind the scenes.
This is a great position for someone who loves customer service, thrives in a fast-paced environment, and wants to grow within the piercing and jewelry industry.
Q: What’s the difference between a Concierge and a Jewelry Professional?
The Concierge is an entry-level, client-support role focused on making the studio experience smooth and welcoming. By contrast, an Experienced Jewelry Professional (or Jewelry Consultant) works more directly with clients on jewelry selection and styling. Jewelry Professionals guide clients in choosing pieces that fit their lifestyle and aesthetic, provide education about materials and care, and help prepare them for their piercing service.
In short: Concierge = client support and flow management; Jewelry Professional = jewelry guidance and styling expertise.
Q: What qualifications are needed for each position?
Concierge: No piercing industry experience required. We ask for customer service (client experience) and cashiering background, plus a genuine interest in learning about piercing and jewelry.
Jewelry Professional: At least 1 year of piercing industry–specific experience, along with strong customer service (client-facing) skills and cashiering experience. Candidates with less experience are encouraged to apply for the Concierge role, with the potential to advance.
Q: Will I receive training?
Yes. Ongoing education and mentorship are built into how we work at Evolution. From client experience skills to jewelry knowledge, piercing safety, and leadership training, we’re invested in helping every team member grow.
Q: What types of benefits are offered?
We believe in taking care of our team the way we take care of our clients. Here’s what we offer:
Competitive pay with tips and commission opportunities
Paid time off (PTO) including vacation, sick leave, bereavement, and paid holidays
Health and dental insurance for full-time employees — with Evolution covering a significant portion of premiums for employees and their children
401(k) retirement savings plan available to both part-time and full-time employees
Monthly wellness reimbursement (gym, yoga, martial arts, etc.)
Continuing education, leadership development, and training support
Employee discounts on jewelry and merchandise
Community involvement opportunities — with potential sponsorships or paid volunteer time
Positive workplace culture built on inclusivity, teamwork, and respect
Q: What’s the starting pay for these positions?
Concierge: $14/hour + commission + tips, with a raise opportunity after 90 days.
Jewelry Professional: Starting at $17/hour + commission + tips, with higher pay potential for extensive experience. Relocation assistance may also be available.
Q: What is the culture like at Evolution?
We live our values daily: radical inclusivity, empowerment through self-expression, and higher standards in safety and education. Our team is collaborative, fun, and client-focused, with an emphasis on growth and respect. Every team member has open access to leadership, opportunities to advance, and a voice in shaping our studio.
Q: Is there room for growth within the company?
Absolutely. Many team members who started as Concierges have grown into Jewelry Professionals and leadership roles. We’re invested in long-term careers, not just short-term jobs.
Q: What’s the application process like?
We keep our hiring process clear and respectful. We prioritize skills, character, and a team-first mindset. Every applicant has an equal opportunity to succeed, and we aim to give timely feedback throughout the process. Candidates can apply directly through our careers page.